New Bus Tracking App

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First Student has launched a new app that families using the school buses to and from SJS will need to download and register with in order to continue to have access to the GPS tracking system.

Step 1: Download* the free mobile app, which is available on both iOS and Android devices. Search for app name: FirstView 1.0 and register for a new account.

*Not all devices are compatible and must meet the minimum operating system requirements. Users from previous versions of FirstView will not migrate over and all users must create a new account.

Step 2: Set up your FirstView 1.0 mobile app profile. You’ll be asked to provide:

  • The 5-character District Code: W9A5G
  • Your student’s first and last name
  • Your student’s school of attendance
  • Your student’s assigned trips

Step 3: Add distance notifications to be alerted in the app or via push notification when the vehicle is close to your student’s stop location. To set this up in the app, click on Set Distance Notifications. You can edit or add additional distance notifications by clicking on the notification bell and selecting Notifications Settings.

Optional: Add yourself and/or other family members and caregivers as a notification recipient to receive email alerts. To set this up in the app, click on the notification bell and select Manage Recipients.

Step 4: Once you have added your student(s), set-up distance notifications, and signed up for email alerts, begin tracking your student’s daily trips on the map!

Support for assistance with app-related questions or concerns:
Monday – Friday from 7:00 am – 5:00 pm EST
In App: Click Contact Support
Email: support@myfirstview.com
Phone: (888) 889-8920 Toll Free / (513) 419-2921 Local

As of May 9, 2025, registration will be disabled for FirstView Classic.